INFO
WHAT BRAND OF SHIRTS DO YOU PRINT ON?
WE CURRENTLY PRINT ON AMERICAN APPAREL, INDEPENDENT AND CANVAS TEE’S. WE ONLY PRINT SIZES XS-XL IN UNISEX FORMAT. SHIRTS FIT TRUE TO SIZE AND ARE PRE-SHRUNK SO THAT YOU DON’T NEED TO WORRY ABOUT SHRINKING.
YOU MAY USE THE CONTACT LINK TO ASK ANY QUESTIONS AND/ISSUES YOU MAY HAVE, IF THEY ARE NOT ANSWERED BELOW:
HOW SHOULD I WASH AND TREAT MY SHIRTS?
THERE IS A TAG ON THE INSIDE OF THE SHIRT THAT SPECIFIES WASHING METHODS.
DO YOU RESTOCK PREVIOUSLY RELEASE BEAUTIFUL NIGHTMARE DESIGNS?
NOPE...
HOW OFTEN DO YOU RELEASE NEW PRODUCTS?
CURRENTLY WE DO NOT RELEASE (Seasonal) COLLECTIONS. PRODUCTS ARE ONLY RELEASED AFTER EXTENSIVE DELIBERATION FROM THE BEAUTIFUL NIGHTMARE TEAM, SO TIMES VARY. CONTINUE TO CHECK THE SITE TO SEE WHATS NEW SO YOU DON’T MISS OUT!
HOW MUCH ARE SHIPPING COSTS?
SHIPPING IS BASED ON USPS STANDARD PRIORITY FLAT RATE SHIPPING COSTS. Visit USPS.COM
HOW LONG WILL IT TAKE TO RECEIVE MY PACKAGE?
AT BEAUTIFUL NIGHTMARE, WE STRIVE TO DELIVER EXCELLENT CUSTOMER SERVICE AND GET YOUR ORDERS TO YOU AS SOON AS POSSIBLE. ALL ORDERS ARE SHIPPED FROM OUR MARYLAND BASED WAREHOUSE. SHIPPING TIMES VARY DEPENDING ON YOUR PROXIMITY. ORDERS ARE ONLY SHIPPED ON BUSINESS DAYS, MONDAY THROUGH FRIDAY. MOST ORDERS TAKE 5-10 BUSINESS DAYS TO SHIP. SO PLEASE BE PATIENT
ALL DOMESTIC ORDERS ARE SHIPPED VIA USPS (THE US POSTAL SERVICE). ALL DOMESTIC IN-STOCK ORDERS SHIP WITHIN FIVE BUSINESS DAYS OF THE ORDER BEING PLACED REGARDLESS OF SELECTED SHIPPING METHOD.
ESTIMATED DOMESTIC DELIVERY TIMES BASED US POSTAL SERVICE FIRST CLASS MAIL SHIPPING METHOD:
• EASTERN UNITED STATES
US POSTAL SERVICE FIRST CLASS MAIL- 1-3 BUSINESS DAYS
• MIDWESTERN UNITED STATES
US POSTAL SERVICE FIRST CLASS MAIL- 2-5 BUSINESS DAYS
• WESTERN UNITED STATES
US POSTAL SERVICE FIRST CLASS MAIL - 4-6 BUSINESS DAYS
ESTIMATED DOMESTIC DELIVERY TIMES BASED UPS GROUND SHIPPING METHOD:
• EASTERN UNITED STATES
UPS GROUND - 1-3 BUSINESS DAYS
• MIDWESTERN UNITED STATES
UPS GROUND - 2-5 BUSINESS DAYS
• WESTERN UNITED STATES
UPS GROUND - 4-6 BUSINESS DAYS
IMPORTANT INFO:
IF YOU HAVE ANY QUESTIONS OR PROBLEMS PLEASE CONTACT US VIA EMAIL ([email protected])
WE WILL DO EVERYTHING TO MAKE SURE YOUR ORDER REACHES YOU IN EXCELLENT CONDITION. IF SOMETHING SHOULD GO WRONG WE WILL DO OUR BEST TO MAKE SURE WE FIX THE PROBLEM TO MEET YOUR NEEDS.
PRODUCTS WILL ONLY BE SHIPPED TO YOUR PAYPAL ADDRESS. ORDERS ARE SENT EVERY 5 DAYS. NO TRACKING OR NOTIFICATIONS OF PAYMENT RECEIVED ARE GIVEN, UNLESS ASKED FOR UPON RECEIPT OF PAYMENT.
WE WILL NOT ACCEPT RETURNS OR EXCHANGES ON CLOTHING THAT HAS BEEN WASHED OR WORN. ALL TAGS MUST BE PRESENT, IT HAS TO LOOK HOW YOU RECEIVED IT AND HAS TO BE RESELLABLE.
IF THE ITEM YOU ORDERED DOES NOT FIT OR YOU ARE NOT SATISFIED WITH THE SIZE YOU ORDERED AND YOU WOULD LIKE TO EXCHANGE IT FOR A DIFFERENT SIZE YOU WILL BE RESPONSIBLE FOR THE COST OF SHIPPING IT BACK US AND YOU WILL ALSO BE RESPONSIBLE FOR ANY ADDITIONAL SHIPPING COSTS INCURRED TO RESHIP YOUR ITEM. IF ITEMS ARE NOT AVAILABLE YOU WILL RECEIVE A REFUND FOR THAT ITEM.
IF YOU RECEIVED THE WRONG ITEM YOU CAN SEND IT BACK TO US AND WE WILL REPLACE IT WITH THE CORRECT ONE. PLEASE SEND THE ITEM ALONG WITH A COPY OF THE INVOICE. PLEASE NOTE ON THE INVOICE THAT YOU RECEIVED THE WRONG ITEM AND WHICH ITEM YOU WERE SUPPOSED TO RECEIVE. ALSO NOTE THAT WE NEED TO CREDIT YOU FOR THE SHIPPING SINCE IT WAS OUR MISTAKE AND NOT YOURS. PLEASE RETURN VIA USPS FIRST CLASS OR PRIORITY MAIL, AS YOU WILL ONLY BE REIMBURSED FOR THE COST OF THESE SHIPPING OPTIONS.
*ARTWORK IS NONREFUNDABLE*